We’re Investigating Alaska Internet Companies. We Need Your Help.

ProPublica is crowdsourcing information about internet service providers operating in Alaska. The investigative journalism outlet is seeking public feedback about broadband service quality, pricing, and customer experiences across the state.

This investigation matters for property owners, renters, and businesses throughout Alaska. Internet access quality directly impacts property values, tenant satisfaction, and commercial competitiveness. Remote workers and businesses relying on reliable connectivity view broadband availability as a critical amenity. Properties in areas served by poor or expensive internet command lower rents and sale prices than comparable properties with robust connectivity.

The investigation likely examines whether Alaskan ISPs charge higher rates than national averages while delivering slower speeds. Alaska's geographic isolation and lower population density historically justify premium pricing, but residents and businesses question whether companies exploit these factors excessively. Landlords in rural Alaska may struggle to attract tenants without competitive broadband options. Commercial property owners depending on tourism or remote services face similar challenges.

ProPublica's request for public input suggests they're documenting patterns of service failures, outages, or unreliable connections. Residential and commercial tenants experiencing persistent issues should document problems with dates, speeds, and billing disputes. Landlords noting tenant complaints about internet quality should contribute observations. Property developers planning projects in Alaska should monitor this investigation closely, as results may influence future infrastructure investments and tenant expectations.

Readers can submit information directly to ProPublica about their experiences with Alaskan ISPs. The outlet typically publishes detailed investigations uncovering systemic problems and company practices. Results could spark regulatory action, competitive entry into underserved markets, or class-action litigation against providers.

For property stakeholders, this investigation offers potential insight into broadband infrastructure trends that affect asset values and operational costs across Alaska.